Terms of service

TERMS OF SERVICE

Last updated: September 18, 2026

OVERVIEW

Welcome to Tee Design Store.

Tee Design Store is operated by Salim Co., Ltd. (“Tee Design Store”, “we”, “us”, or “our”). We operate this website and online store, including the related information, content, features, tools, products and services (collectively, the “Services”).

Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with the policies referenced herein, describe your rights and responsibilities when you access or use our Services or purchase products from us.

By visiting, interacting with or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your place of residence or that you are using the Services with the permission of a parent or legal guardian where required by applicable law.

To use certain features or purchase products, you may be required to provide information including your name, email address, billing information, payment information and shipping address.

You agree that the information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for activities carried out through your account.

SECTION 2 – OUR PRODUCTS

Tee Design Store sells apparel and related products, including standard products and custom-made or personalized products.

We make reasonable efforts to display and describe our products accurately. However, colors and product appearance may vary slightly depending on your screen, device settings, materials and manufacturing processes.

Product descriptions, designs, availability and specifications may be updated from time to time.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

Custom-made and personalized products may differ slightly from digital previews due to differences in materials, printing processes, garment construction, colors and display settings.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase the products in your order.

We reserve the right to accept or decline an order where reasonably necessary, including in cases of product unavailability, payment problems, suspected fraud, incorrect pricing or other errors.

Payment must be successfully processed before an order can be fulfilled.

Please review your order carefully before submitting it, particularly the product, size, color, quantity, design, customization details and shipping address.

If there is a problem with an order, we will attempt to contact you using the contact information provided with the order.

Returns, exchanges, cancellations and refunds are subject to our Refund, Return & Cancellation Policy, available through the policy links on our website.

SECTION 4 – CUSTOM AND PERSONALIZED PRODUCTS

Customers are responsible for ensuring that information, artwork, text, images, sizes, colors and other specifications submitted for custom or personalized products are correct.

Where customer approval of artwork, design or specifications is requested, production may begin after that approval is received.

Custom-made or personalized products are not eligible for voluntary return or exchange once production has started, except where the product is defective, damaged, incorrect, or we have made an error with the order, and subject to rights provided by applicable law.

Cancellation of a custom or personalized order is normally possible only before production has started.

By providing artwork, logos, photographs, text or other material for a custom product, you confirm that you have the necessary rights or permission to use and reproduce that material.

We reserve the right to refuse custom content that we reasonably believe violates applicable law or the intellectual property rights of another person or organization.

SECTION 5 – PRICES AND PAYMENT

Product prices displayed on our online store are shown in Thai Baht (THB) unless otherwise clearly indicated.

Prices, discounts and promotions may change from time to time. The applicable product price is the price displayed when the order is placed, subject to correction of obvious pricing or technical errors.

Shipping costs may vary depending on the destination country, delivery address, shipping method and order details. Applicable shipping charges are calculated and displayed during checkout before payment is completed.

International orders may also be subject to customs duties, import taxes, VAT or other charges imposed by the destination country. Unless otherwise stated, such charges are the customer's responsibility.

You agree to provide current, complete and accurate purchase and payment information.

SECTION 6 – SHIPPING AND DELIVERY

Standard orders are normally processed within 1–2 business days.

Custom-made and personalized orders normally require 1–3 business days of production time, depending on the customer's design, materials and other order requirements.

Estimated delivery within Thailand is normally 1–4 business days after shipment.

Estimated international delivery is normally 7–21 business days after shipment, depending on destination, shipping method, customs processing and local delivery services.

Delivery times are estimates and may be affected by shipping carriers, customs, public holidays, weather conditions or other circumstances outside our reasonable control.

Complete shipping information is provided in our Shipping Policy, available through the policy links on our website.

SECTION 7 – RETURNS, REFUNDS AND CANCELLATIONS

Standard products may be eligible for return when a return is requested within 7 days after receiving the order, subject to the conditions in our Refund, Return & Cancellation Policy.

Returned products must generally be unused, unworn, unwashed and in the same condition as received, including original tags, packaging and accessories.

Returned products will be inspected before a refund is approved.

For voluntary returns, such as when a customer changes their mind, the customer is responsible for return shipping costs except where otherwise required by applicable law.

Custom-made and personalized products are not eligible for voluntary return or exchange except where defective, damaged, incorrect, or where we made an error with the order, subject to applicable consumer protection laws.

Standard orders may be cancelled before shipment. Custom-made or personalized orders may normally be cancelled only before production has started.

Approved refunds will be issued to the original payment method in accordance with our Refund, Return & Cancellation Policy.

Nothing in these Terms is intended to exclude or limit mandatory consumer rights under applicable law.

SECTION 8 – INTELLECTUAL PROPERTY

The content of the Services, including our text, graphics, images, photographs, designs, logos, trademarks and other content, is owned by or licensed to Tee Design Store / Salim Co., Ltd., except where otherwise indicated.

You may use the Services for lawful personal purposes. You may not reproduce, distribute, modify, sell or commercially exploit our protected content without authorization from the relevant rights holder.

Shopify's name, trademarks and related intellectual property belong to Shopify or its respective rights holders.

SECTION 9 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to features, tools or services provided by third parties.

Third-party services may be governed by their own terms and privacy policies. We encourage you to review the applicable terms before using those services.

We are not responsible for third-party websites or services except to the extent required by applicable law.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Tee Design Store is powered by Shopify, which provides the ecommerce technology used to operate our online store.

Products purchased through Tee Design Store are sold by Salim Co., Ltd., not by Shopify.

Shopify may process information in connection with operating and providing the ecommerce platform. Please refer to our Privacy Policy for further information about the processing of personal information.

SECTION 11 – PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy, available through the policy links on our website.

Our store is hosted by Shopify, and Shopify may collect and process certain personal information in connection with your access to and use of the Services.

Please review our Privacy Policy for more information about how personal information is collected, used, disclosed and protected and about rights that may be available to you.

SECTION 12 – FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, photographs or other feedback to us, you confirm that you have the necessary rights to submit that content.

You must not submit content that violates applicable law or another person's intellectual property, privacy or other legal rights.

Where permitted by applicable law, you grant us permission to use feedback submitted to us for purposes related to operating, improving and promoting our Services.

SECTION 13 – ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.

We reserve the right to correct errors and update information where reasonably necessary.

If an error materially affects an order already placed, we will take reasonable steps to contact the customer and resolve the issue in accordance with applicable law.

SECTION 14 – PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services to violate applicable laws or regulations, infringe intellectual property rights, submit fraudulent or misleading information, distribute malicious software, interfere with the security or operation of the website, collect personal information unlawfully, impersonate another person or engage in fraudulent activity.

We may restrict or terminate access to the Services where reasonably necessary to protect the store, customers, other users or third parties or to comply with applicable law.

SECTION 15 – DISCLAIMER AND LIABILITY

We make reasonable efforts to provide accurate product and website information and to operate the Services reliably.

However, website availability, delivery times and certain third-party services may be affected by circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, Salim Co., Ltd. will not be liable for indirect, incidental or consequential losses arising from use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, or any mandatory rights available to consumers under applicable law.

SECTION 16 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the Services, your violation of these Terms, or your infringement of the rights of another person.

SECTION 17 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with the policies referenced on our website, constitute the agreement between you and Salim Co., Ltd. concerning your use of the Services, subject to rights and obligations imposed by applicable law.

SECTION 19 – GOVERNING LAW

These Terms of Service and transactions with Tee Design Store are governed by the laws of Thailand, without limiting any mandatory consumer protection rights that may apply to customers under applicable law.

Any dispute will be handled in accordance with applicable Thai law and the jurisdiction of the competent courts, except where applicable consumer law provides otherwise.

SECTION 20 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our Services, business practices, policies or legal requirements.

The current version will be published on this website together with the applicable update date where appropriate.

SECTION 21 – CONTACT INFORMATION

Questions about these Terms of Service or our Services can be sent to:

Trading name: Tee Design Store
Legal entity: Salim Co., Ltd.
Business Registration Number: 0105569113761
Address: 191/7 Soi Kingphet, Phetchaburi Road, Krung Thep Maha Nakhon, Bangkok 10400, Thailand
Email: teebkkteam@gmail.com
Phone: +66 92 539 3015